datavoice

Experts in powerful interaction compliance recording, real-time location tracking, and intelligent management solutions.

libra 14

Interaction recording solutions designed with your business’s best interests in mind.

Nexus

Centralised management and storage platform for large or distributed recording solutions.

Quality Management

Quality management solution for workforce performance and operational excellence.

Screen recording

Screen recording for visual verification of compliance, quality, and productivity.

NVisage

Smart scenario recreation and playback of mixed media for a complete view of events.

Radio

Powerful radio network–focused solutions for seamless logging of voice, data, location, and events.

Powerful Interaction Compliance Recording & Management Solutions

DataVoice is a scalable, best-of-breed enabler within your interaction management suite, with a specialised focus on the secure recording of multiple streams and channels.

Our solutions support voice, screen, omni-channel and radio interaction capture across multiple platforms used in today’s contact centers and mission critical communication environments. They also extend to back-office systems of any size and service provider environments, delivering reliable and secure interaction recording and management across the entire organisation.

Leading through
innovative products

DataVoice products are designed with your business in mind, focusing on innovation while delivering cost-effective and reliable solutions. Our portfolio is continuously updated and refined to provide ongoing value, ensuring that your business risks are effectively mitigated.

Our software enables organisations to capture and gain situational awareness, transcribe and evaluate conversations, early risks detection and analyse customer interactions. Designed for highly regulated and high-stakes industries, including financial services, contact centres, healthcare, mission critical public safety and emergency services. Our software enhances compliance processes, improves service quality, and delivers actionable insights to support better decision-making.

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